Patients & Scheduling

Patient records & medical history

Create and manage patient records, demographics, contact details, structured medical history, allergies and medications.

Families & household billing

Group related patients into a family under a Head of Family, and view a household's balance in one place.

Booking & managing appointments

Book pre-scheduled and walk-in appointments, take requests through your online booking link, use the multi-doctor calendar, and handle check-ins, reschedules, cancellations and no-shows.

Check-in & the Waiting Room

Run the clinic's live operations board, track patients through Waiting, In Treatment, Billing and Discharged, with wait-time alerts and emergency prioritisation.

Online booking & the request queue

Share a public booking link so patients can request appointments; recognised patients are confirmed automatically, and unrecognised ones queue for staff to Confirm or Decline.

Patient reminders

Send appointment and overdue-balance reminders to patients over WhatsApp, with email as the fallback; configure what goes out and exclude individual patients.